What should an Umrah itinerary include besides flights?

A complete Umrah itinerary should include hotel details for both Makkah and Madinah, transport arrangements, visa information, a price breakdown, payment methods, and terms and conditions, in addition to the flight schedule.

How do I handle multi-city Umrah flight segments in the itinerary?

List each segment separately with its own date, time, and route — for example London-Jeddah, Madinah-Jeddah, Jeddah-London — and make sure overnight segments clearly show the correct arrival date.

Can I create a branded Umrah itinerary for free?

Yes. PNRGenius's Itinerary Builder lets you build a full Umrah package document with your own agency branding and export it as a PDF at no cost.

Should I include the visa reference number in the itinerary?

Yes, including visa type and reference information gives the client a single document with everything they need for the trip, reducing the chance of separate paperwork being misplaced.

How to Create a Professional Umrah Itinerary for Clients

An Umrah itinerary carries more weight than a typical holiday booking document. Many clients are travelling internationally for the first time, often with elderly family members, and need absolute clarity on flights, hotels, and the overall schedule. A well-structured itinerary reduces anxious calls in the days before departure and reflects well on the agency handling the booking.

What a Professional Umrah Itinerary Should Include

Booking details — client name, booking reference, number of travellers, date issued
Full flight itinerary — every segment including any connections, with correct arrival dates for overnight flights
Hotel details — names, star rating or category, proximity to Haram, check-in/check-out dates for both Makkah and Madinah
Transport arrangements — airport transfers, inter-city transport between Makkah and Madinah
Visa information — visa type and any relevant reference numbers
Ziyarat / sightseeing — if included, a brief outline of planned visits
Price breakdown — per-person cost by room sharing type, deposit and balance due date
Payment methods — bank transfer details, card payment, or instalment plan if offered
Terms and conditions — cancellation policy, passport validity requirements, amendment fees

Structuring the Document for Clarity

The most common mistake in self-made itineraries is burying the flight times in a paragraph of text. Structure the flights as a clearly labelled table or block per segment — outbound, any connecting flight, return — each with departure/arrival airport, date, and time laid out the same way. Clients scanning quickly should be able to find their departure time without reading a full paragraph.

💡 Quick Tip

If the flight was booked through a GDS, start by converting the raw PNR into plain flight details first — this avoids retyping dates and times by hand, which is where small errors most often creep in on an Umrah document with 3 or more segments.

Getting the Flight Details Right

Umrah itineraries frequently include a multi-city pattern — for example London to Jeddah, Madinah to Jeddah, Jeddah back to London — meaning 3 separate flight segments even for what the client experiences as a single trip. Each segment needs its own correct date, and overnight flights need the arrival date clearly shown so nobody is confused about which day they land.

Adding Your Agency's Branding

A branded document — your agency name, logo, and contact details on every page — signals professionalism and gives the client an easy way to reach you if anything comes up while they're travelling. It also reduces the chance of a client mistaking a generic-looking document for a scam, which matters for a first-time pilgrim unfamiliar with how legitimate travel documents look.

Build the Full Itinerary in Minutes

Paste the flight PNR, add hotels, transport, visa and pricing, then export a branded PDF with your own agency's name and logo — free, no signup.

Try the Free Itinerary Builder →